Letโs face it, humans are creatures of habit.
We cherish routine and structure and patterns. Not only do we want what we want, we want it when we want it.
We avoid change. We abhor unpredictability. We shun inconvenience.
Hereโs some good, breaking news โ Sheetz will reopen in about a month. Soon, we will be able to return to our normal COVID-19 lives.
โThe goal of Sheetz is to be the ultimate one-stop shop,โ said Nick Ruffner, Sheetzโs Public Relations Manager. โWe want to make sure people can do everything they need to do, at Sheetz. Itโs a busy location. It serves so many people in the community. Iโm sure people are anxious for it to reopen, and weโre anxious for it to reopen.โ
The Lebanon Sheetz store, located at the intersection of Rocherty and Quentin Roads in North Cornwall Township, is scheduled to reopen in the middle of February, following a three-month renovation/upgrade project. The Lebanon store, or Store #370, was closed in mid-November and there has been significant construction activity there โ both outside and inside โ since.
Read More: Sheetz in North Cornwall Township closed until February for renovations
Store #370โs temporary closure has left many loyal Sheetz customers scrambling for fuel, food and morning beverage alternatives.
โItโs a constant re-evaluation for us,โ said Ruffner. โItโs just something that Sheetz does. Investing in stores is a major priority for us. Sheetz is very active in making sure our stores are updated. It just naturally enhances the customer experience and makes our employeesโ jobs easier.โ
In the middle of next month, when the Lebanon Sheetz store does reopen, customers will find many of the same products and features โ things like made-to-order food and drinks, snacks, and beer and wine โ that have made Sheetz famous, just upgraded and enhanced. The configuration of the inside of the Lebanon store will look pretty much the same, and Sheetz will continue to offer 16 gas pumps outside.
Read More: Sheetz โsoda caveโ bet pays off in Lebanon with Palmyra liquor license transfer
The Lebanon Sheetz store employs about 35 mostly local residents. Ruffner said that during the renovation, all of the employees of the Lebanon store were offered interim positions, and that most are expected to return to Store #370 when it reopens.
โWhen the store reopens customers might notice some new features,โ said Ruffner. โI can safely say that the renovations will enhance the customer experience. I think it will be similar to the ones they may have experienced if they visited any new stores in the area.โ
Opened in June of 2005, the Lebanon Sheetz store was strategically located at the intersection of Rocherty and Quentin Roads to provide services for local customers and travelers entering and exiting Lebanon County, to and from Lancaster County and the Lebanon Exit 266 of the Pennsylvania Turnpike. The work currently being performed at the Lebanon Sheetz store could be characterized more as regularly scheduled maintenance than repairing wear and tear caused by traffic flow.
โBecause weโre a family-owned and operated company, weโre committed to the local communities,โ said Ruffner. โMany of our stores donate unused food to local food banks. The store teams are family and in turn, theyโre a family to the communities they serve.โ
The Lebanon #370 store is one of two Sheetz locations in Lebanon County. The other is situated at 811 East Main Street in Palmyra. Ruffner said that there are no short-term plans to build any more Sheetz locations in Lebanon County.
Except for renovations, Sheetz stores never close. Theyโre open 24 hours a day, 365 days a year.
โI think the key to the success of the franchise is the strategy of putting the Sheetz of today out of business,โ said Ruffner. โThe Sheetz family is committed to innovation and new technology. When we say โputting the Sheetz of today out of businessโ it represents that constant commitment.โ
The Lebanon and Palmyra Sheetz stores are two of the 614 stores Sheetz operates in Pennsylvania, North Carolina, Virginia, West Virginia, Ohio and Maryland, and they represent two of the 285 Sheetz stores in Pennsylvania. Ruffner said that Sheetz is adding about 30 stores every year.
โIt started as a deli store, then evolved into gas,โ said Ruffner. โThe made-to-order concept was created in 1986, and the first touch-screen ordering system was implemented in the mid 1990s. That has kind of become a convenience store standard. But we were the first to do it. It allows customers to customize their sandwiches.โ
Founded by Bob Sheetz in 1952, the Sheetz franchise is headquartered in Altoona, the home of the original Sheetz store. The current ownership of the franchise represents the third generation of the Sheetz family.
โI think the message to the people in Lebanon is simple: Weโre committed to the community,โ said Ruffner. โThe current rebuild is just what we do.โ
The evolution of the convenience store, Sheetz has become an integral part of the world in which we live.
Questions about this story? Suggestions for a future LebTown article? Reach our newsroom using this contact form and weโll do our best to get back to you.
Free news isnโt cheap. If you value the journalism LebTown provides to the community, then help us make it sustainable by becoming a champion of local news. You can unlock additional coverage for the community by supporting our work with a one-time contribution, or joining as a monthly or annual member. You can cancel anytime.