“Who’s hiring?!”
- Seasonal Office Support Staff (Sonrise Tax)
Sonrise Tax
Seasonal Office Support Staff
Sonrise Tax is seeking qualified individuals for seasonal office support staff positions.
Are you reliable, detail-oriented, and highly organized? Join our Sonrise Tax team for a seasonal employment opportunity with extra income.
As part of our team, you’ll feel appreciated and enjoy providing exceptional client service. We’ll equip you with training and ensure your role utilizes your gifts and talents for personal advancement.
Benefits include a company-matched IRA, refreshments, and free or reduced-cost tax preparation.
Seasonal opportunities are available at our Lebanon and Myerstown locations. Our schedules are based on office needs but offer flexibility. Most staff return for future tax seasons due to the great work atmosphere. Tax Season Office Support Staff are scheduled January 15-April 15 as needed.
Responsibilities
- Utilize a multiline telephone to answer, forward, and log incoming calls.
- Provide comprehensive information regarding our tax preparation procedures to clients.
- Greet in-person clients, assist with check-in procedures, and schedule appointments.
- Manage office email correspondence.
- Assist with filing duties and internal form completion.
- Gather pertinent information to facilitate the completion of tax returns.
- Direct clients through the signing process of tax returns.
- Process payments from clients using a Point-of-Sale (POS) system.
- Maintain accurate records and reconcile cash handling and register transactions.
Qualifications
- High School Diploma or GED
- Reliable
- Detail-oriented with strong organizational skills and the ability to prioritize and multitask
- Ability to maintain a professional, presentable, and confidential workspace while demonstrating patience, kindness, and helpfulness
- Proficient in interpersonal, oral, and written communication
- Proficiency in computer skills
- Prior experience as an office assistant, data entry clerk, or customer service representative is beneficial
- Knowledge of tax documentation is advantageous
- Familiarity with Microsoft 365, Acuity/Squarespace, UltraTax, and/or TaxDome is beneficial
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