CISM of Lebanon County gets grant from United Way to support first responders

United Way of Lebanon County has awarded a grant of more than $11,800 to Critical Incident Stress Management of Lebanon County to support first responders.

CISM is a comprehensive approach to stress management after a critical incident, a press release explains. It is designed to assist emergency service personnel in managing and recovering from the significant stress they encounter in their daily work.

The grant money will be used to strengthen resources for police officers, firefighters, EMS personnel, and 911 operators who face high-stress and emotionally demanding situations every day. “These individuals are routinely exposed to traumatic events while working to protect and support the community,” the release says.

According to the Substance Abuse and Mental Health Services Administration, first responders provide physical and emotional support to those affected by crises. While essential, those responsibilities can place them at an increased risk of trauma over time.

One of the most significant challenges is the relentless pace of the job, the release says. First responders frequently move from one critical incident to another with little time to recover. Research highlights this concern — according to a 2013 study by Bentley et al, 69% of EMS professionals report they have not had sufficient time to recover between traumatic events. As a result, many experience depression, chronic stress, post-traumatic stress symptoms, suicidal ideation, and other serious mental health challenges.

“This generous support from the United Way of Lebanon County allows us to provide critical services that help first responders process and recover from traumatic experiences,” said Michelle Biever, president of the James Biever Police-Community Alliance and a member of the CISM team. “Taking care of the mental health of those who serve on the front lines is essential—not only for their well-being, but for the strength and safety of our entire community.”

Grant money will enhance access to CISM services, including peer support, crisis intervention, and trauma-informed care tailored specifically for first responders, the release says. These programs are designed to build resilience, reduce stigma, and ensure that those who protect others receive the care they deserve.

CISM was founded in 2025 to provide mental health and crisis support services to first responders and public safety personnel. With a team of 35 certified CISM members, the organization responds to critical incidents with peer support, debriefings, and trauma-informed care designed to reduce the long-term impact of stress and trauma.